CareVox accepted into prestigious NVIDIA inception program Compliance with TCPA Regulations
Introduction
Why CareVox is safe
The FCC has declared that AI-generated robocalls are illegal under the TCPA without prior express consent from the called party. This ruling clarifies that AI voice technologies, including voice cloning, fall under the prohibition of artificial or prerecorded voice messages. The decision aims to protect consumers from unwanted calls, including those that use AI to simulate human voices for political or other purposes.
Why CareVox is Safe:
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1 Consent-Based Calls
Call-E ensures compliance by making calls only to patients who have given prior consent, adhering to TCPA regulations.
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2 Healthcare Focus
Calls are for legitimate healthcare purposes, such as appointment reminders and follow-ups, which often fall under TCPA exemptions for noncommercial, informational calls.
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3 Transparency and Accountability
Call-E provides clear identification and purpose at the beginning of each call, ensuring transparency and maintaining trust.
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4 Data Security and Privacy
Call-E operates with strict adherence to both HIPAA and GDPR regulations to protect patient information.
Our AI-powered voice assistant operates within the strict guidelines of the TCPA to ensure all interactions are safe, compliant, and respectful of patient privacy.
Get in touch with us at compliance@carevox.ai to learn more about how CareVox adheres to regulatory standards to provide trusted and secure healthcare communications.